Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from Pet-Tastic Grooming & Supplies.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays are generally processed on the next business day.
  • Once an order has been processed and shipped, tracking information will be provided when available.

Shipping Time

Estimated delivery times begin after the order has been dispatched.

  • United States: Estimated delivery within 3–7 business days.

Delivery estimates are provided for informational purposes only and are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, holidays, or other circumstances outside our control.

Shipping Costs

Applicable shipping charges, if any, are displayed during checkout before payment is completed.

Any shipping promotions or free shipping offers, when available, will be displayed on the website or at checkout.

Shipping Carriers and Tracking

  • Orders are shipped through third-party shipping carriers.
  • Tracking information is provided when available after shipment.
  • Tracking updates are managed by the shipping carrier and may take time to appear after dispatch.

Shipping Address Responsibility

Customers are responsible for providing complete and accurate shipping information during checkout.

Pet-Tastic Grooming & Supplies is not responsible for delays, non-delivery, or additional costs resulting from incorrect or incomplete address information submitted by the customer.

Delayed or Lost Shipments

If a shipment appears delayed beyond the estimated delivery timeframe, customers may contact our support team for assistance.

We will work with the shipping carrier to review the shipment status and provide available updates. Resolution of lost or delayed shipments may be subject to carrier investigation procedures.

Shipping Coverage

Shipping availability may vary based on destination and operational limitations.

Any shipping restrictions or unavailable delivery regions will be communicated during checkout when applicable.

Contact Information

Business Name: Pet-Tastic Grooming & Supplies

Physical Address: 8691 Twinbrook Road, Mentor, OH 44060, United States

Phone: +1 440-205-1899

Email: support@pet-tasticinc.com

Customer support inquiries are typically reviewed within 24–48 business hours during normal business days.