Privacy Policy

This Privacy Policy explains how Pet-Tastic Grooming & Supplies collects, uses, and protects personal information when you visit our website or place an order.

Information We Collect

When you interact with our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and transaction information
  • Device and browsing information, including IP address, browser type, and website usage data

Information is collected only as reasonably necessary to operate our website, process orders, provide customer service, and maintain business operations.

How We Use Information

Information collected may be used to:

  • Process and fulfill orders
  • Provide order confirmations, shipping updates, and customer support
  • Improve website functionality and user experience
  • Maintain security and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations

We use personal information only for legitimate business purposes related to operating our store.

Payment Processing

Payments are processed through independent third-party payment providers.

Pet-Tastic Grooming & Supplies does not store complete payment card information on its servers and does not have access to full payment card details submitted during checkout.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functions
  • Improve website performance and usability
  • Analyze website traffic and usage trends
  • Support security and fraud prevention efforts

Most web browsers allow users to manage cookie preferences through browser settings.

Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may be shared only when reasonably necessary with service providers involved in:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting and technical services
  • Legal, regulatory, or compliance requirements

Service providers are expected to handle information in accordance with applicable privacy and security standards.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information.

These measures may include:

  • SSL (HTTPS) encryption
  • Restricted system access
  • Security monitoring and maintenance procedures

No method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws and your location, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permitted
  • Object to or restrict certain processing activities
  • Opt out of non-essential communications

Requests may be submitted using the contact information provided below.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page. Continued use of the website following publication of updates constitutes acceptance of the revised policy.

Contact Information

Business Name: Pet-Tastic Grooming & Supplies

Physical Address: 8691 Twinbrook Road, Mentor, OH 44060, United States

Phone: +1 440-205-1899

Email: support@pet-tasticinc.com

Customer support inquiries are typically reviewed within 24–48 business hours during normal business days.