Payment Policy

This Payment Policy explains the payment methods, processing procedures, and payment-related practices used by Pet-Tastic Grooming & Supplies.

Accepted Payment Methods

We accept payments through secure third-party payment providers. Available payment options may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other payment methods displayed during checkout

Available payment methods may change from time to time and will be displayed at checkout before an order is submitted.

Payment Processing

  • Payment is collected when an order is placed.
  • Transactions are processed through secure third-party payment service providers.
  • Pet-Tastic Grooming & Supplies does not store complete payment card information on its servers.
  • Orders will not be processed until successful payment authorization has been received.

If a payment is declined, interrupted, or otherwise unsuccessful, the order may not be completed.

Payment Security

We take reasonable measures to help protect payment-related information.

These measures may include:

  • SSL (HTTPS) encrypted connections
  • Secure checkout procedures
  • Restricted access to sensitive business systems
  • Use of established third-party payment processors

While reasonable safeguards are implemented, no electronic transmission or storage system can be guaranteed to be completely secure.

Pricing and Charges

  • Prices are displayed in U.S. Dollars (USD) unless otherwise stated.
  • Applicable taxes, fees, or shipping charges are displayed during checkout when applicable.
  • Customers are shown the total order amount before completing payment.

We do not intentionally apply charges that are not disclosed during the checkout process.

Failed, Declined, or Disputed Payments

If a payment issue occurs:

  • The order may be placed on hold, delayed, or canceled.
  • Additional verification may be requested when necessary.
  • Orders associated with suspected unauthorized, fraudulent, or abusive activity may be reviewed before processing.

These measures are intended to protect customers, payment providers, and business operations.

Refunds

Approved refunds are issued to the original payment method used for the purchase whenever possible.

Refund eligibility, conditions, and processing timelines are governed by our Refund & Returns Policy.

Contact Information

Business Name: Pet-Tastic Grooming & Supplies

Physical Address: 8691 Twinbrook Road, Mentor, OH 44060, United States

Phone: +1 440-205-1899

Email: support@pet-tasticinc.com

Customer support inquiries are typically reviewed within 24–48 business hours during normal business days.